Adult Emergency Financial Assistance Program

Available to qualifying adults who need a helping hand during unexpected financial hardships.

Qualifying Instances:

  • Past due rent to avoid eviction
  • Emergency mortgage assistance to reduce the risk of foreclosure
  • Utility assistance to prevent unhealthy living conditions or eviction
  • Emergency transportation assistance for work or medical appointments
  • Work-related expenses that cause unexpected financial hardship


  • 18 years of age or older, or legally emancipated youth
    • Without minor children in household
  • Qualifying emergency need
  • Income at 200% of the Federal Poverty Level or below:
    • $29,160 annually or
    • $2,430 monthly for a one-person household
2-1-1 Tampa Bay Cares logo

Call 2-1-1 from any phone in Pinellas County text your zip code to 898211 to determine qualifications. 2-1-1 is available 24 hours each day.

The Financial Assistance Program processes requests between 7:30 a.m. to 6:00 p.m., Monday through Friday.

The 2-1-1 fax number is (727) 255-5156.

Phone screenings

Monday through Friday between 7:30 a.m. to 6 p.m.

Documentation Required:

  • Proof of income
  • Proof of U.S. citizenship
  • Evidence of qualified need
  • Proof of Pinellas County residency (two required)
  • Proof of assets for requests over $1,000